What We Collect and Why It Matters
We collect the information you provide when creating your account: your name, email address, phone number and the mobile wallet identifiers you use — whether that is your bKash number, Nagad account or Rocket wallet reference. We also collect transaction records each time you deposit or
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withdraw, so we can confirm payment accuracy and handle any wallet discrepancy you raise with our support team. Device data such as browser type, IP address and session timestamps are gathered automatically to keep your account secure and detect unusual login activity. We do not sell
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your personal data to third parties. Information is shared only where required to process a payment through bKash, Nagad or Rocket, or where applicable law in your eligible region compels disclosure. You may request a copy of the data we hold on your account at any
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time by contacting us through the channels listed on this page. Retention periods follow the requirements of the jurisdiction governing your account — data is not kept longer than necessary for the purpose it was collected. Cookies placed on your device help us remember your session
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preferences and monitor platform performance; you can manage cookie settings through your browser at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.